ENGLISH VERSION

Privacy Policy

Last updated: October 12, 2026

This policy explains how LOXARA handles information when you use its website and services, including sign-in, account linking, subscriptions and payments, translation requests, and technical analytics.

1. Information We May Process

• Account and sign-in information: Google may provide basic account information permitted by the sign-in flow, such as an account identifier, name, email address, and profile image when available.
• Discord linking: If you choose to link Discord, we may process your Discord ID, username, available avatar, and link timestamp to identify the linked account and provide the requested feature.
• Subscriptions and payments: We may process subscription type and status, and transaction details needed for verification, such as PayPal order or capture identifiers and payer email or ID when provided by the payment service. Payments are handled by the relevant provider under its own procedures and policies. This policy does not claim that LOXARA stores bank-card numbers.
• Private translation requests and game suggestions: We may process game names and links, information submitted with a request, account identifiers, request status, and information needed to manage the service or respond to you.
• Technical data and analytics: We may record visited pages, timestamps, route names, external referrer hostnames, and a pseudonymous visitor identifier derived using the application key. The site uses a cookie named loxara_vid to help distinguish visits. Analytics settings may change over time.
• Support and security: We may process information you send to support and technical logs needed to operate the service, verify transactions, investigate abuse, or diagnose errors.

2. How We Use Information

• To maintain sign-in sessions, manage accounts, and provide account-related features.
• To link accounts when you request it and manage access to services.
• To verify subscriptions and payments and update request statuses.
• To handle translation requests, game suggestions, and support inquiries.
• To measure website usage, improve performance and reliability, and protect security.
• To detect invalid transactions, fraud attempts, or misuse.
• To comply with applicable legal obligations.

3. Third-Party Services and Sharing

LOXARA may exchange necessary information with third-party services you choose to use, including Google for sign-in, Discord for account linking or communication, and PayPal for payment processing. These providers operate under their own terms and privacy policies.

Authorized LOXARA personnel may access information needed to manage accounts, subscriptions, requests, and support. Do not include passwords, verification codes, or sensitive payment credentials in your requests.

We may disclose information when required by law or when reasonably necessary to protect users or the service or investigate harmful activity, subject to applicable legal requirements.

4. Cookies and Analytics

The site uses cookies needed for sessions and security and may use the loxara_vid cookie to support visit statistics. Under the settings reviewed when this policy was prepared, the visitor identifier cookie can last up to 730 days and analytics records can be retained for up to 400 days. These periods may change if service settings change.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect sign-in or site functionality. Technical logs and pseudonymous identifiers may still be present, so analytics should not be understood as completely anonymous.

5. Data Retention

We retain information for as long as needed for the purposes described here, including operating accounts, subscriptions, and requests; reconciling transactions; protecting the service; and meeting legal obligations. Retention periods vary by data type and purpose. Some transaction or security records may be retained where there is a legitimate need.

6. Information Security

We use reasonable technical and organizational measures to protect information, but no system or internet transmission can be guaranteed completely secure. Protect your login credentials and never share authorization or verification codes.

7. Your Choices and Privacy Requests

• You can review and revoke Google or Discord permissions in the relevant third-party account settings where applicable.
• You may contact us to request access to, correction of, or deletion of your information, subject to applicable law and identity verification.
• Some information may need to be retained for legitimate legal, accounting, or security reasons, or to complete an ongoing transaction.

For a privacy request, use the official support channels available through the LOXARA website or the official Discord server. Do not send passwords, card details, or authorization codes in support requests.

8. Children's Privacy

LOXARA services are not intended for children who are not legally permitted to use them without any required consent under local law. If you believe a child has submitted personal information inappropriately, contact us through the official support channels.

9. Changes to This Policy

We may update this policy when our services or legal requirements change. The revised version will be published on this page, with the review date updated when appropriate. Please review it periodically.

10. Contact

For privacy questions or requests, contact us through the LOXARA website or the official Discord support server.